Richard Marrett, General Manager
Lauren Biffen, Deputy Manager
Perry Butler, Head Chef
Kerri Faulkner, Head Housekeeper
Angela Wakelin, Financial Controller
Geoff Goddard, Marketing Manager
Stefan Hopko, Head of Maintenance
Maria Kopilcova, Head Receptionist
Marek Ubanowicz, Bar Manager
Arek Plocic, Restaurant Manager
I joined St Michael's Manor in March 2011 as Hotel Manager after having spent the majority of my career at
The Stafford Hotel, in Mayfair. I joined The Stafford as a room service waiter, after graduating from Bournemouth University with a degree in International Hospitality Management, and progressed through the ranks to Senior Assistant Manager.
I then moved to The Crazy Bear Group for a short time prior to joining St Michael's.
I have a great passion for hospitality and thrive upon the excellent levels of service St Michael's Manor prides
I have been working in the leisure and hospitality industry for 7 years, both in the private and public sector, with experience at several hotels in Hertfordshire.
I joined St Michael's Manor in June 2011 as the Conference and Events Sales Manager. With a strong background in sales, and having passed my knowledge and experience on to the Event Co-ordinators, I have now taken the role of Deputy Manager allowing me to gain more experience and work closer with the Operations team.
With long and varied hours a prerequisite having a strong, supportive and friendly team creates a great working environment and I could not think of a better place to work.
I consider myself to be very fortunate to have achieved the position of Head Chef here in July 2012.
With so many good local suppliers and such a choice of quality ingredients I'm convinced we can build on the fabulous reputation of the hotel.
I joined the hotel in 2001 and I am proud to be the longest serving employee. During my time I've seen massive improvements in the building as well as the standards of service. The team here really feels like a family, which I am sure is due in part to the private ownership.
It's a real challenge to keep the hotel and restaurant in its best condition but worthwhile when I see the positive feedback from our guests. And don't forget the fabulous view!
Over the last nine years my involvement in St Michaels’ Manor has been a great joy and I am pleased to have been part of continual improvements during this time.
My background is in office management, however I originally joined as an account administrator and have subsequently added IT and HR to my responsibilities. It's truly a pleasure to work for St Michaels Manor as it such a beautiful place and makes a great change from being stuck in an office!
I’ve worked for the Newling Ward family since 2000 with responsibility for marketing in several of their leisure businesses and bringing experience from a wide range of industries.
The beauty of being involved with an independent organisation is that you get to wear many hats and the variety of tasks is invaluable in keeping the business interesting and staff motivated.
I trained in technical drawing and worked for a small building company, mainly doing refurbishment, back in my home country of Slovakia. In 2004 I decided that I needed to speak English and came to UK to also get more experience. St MichaeI's Manor offered me work straight away and now the hotel feels more like a family than a job.
I run the refurbishment projects and head up a maintenance team of three. Plenty of variety and plenty to do.
I came to England in 2003 from Slovakia and have been working for St Michael’s Manor since 2006. I started off as a waitress in the hotel, whilst studying English, and gradually worked my way up the ranks and was promoted to my current position in 2011.
I am really grateful for having the opportunity to work in such a beautiful environment and with such a great team.
I have worked in the hospitality trade for around 14 years focusing mainly on the sale of alcohol. I became a Bar Manager at the age of 21 and have experienced running country, food based, pubs as well as cocktail bars. I also worked on cruise ships for a few years, which has further extended my knowledge of cocktails and wines.
Having joined St Michael's Manor in November 2011 my time here has been most enjoyable, especially working for a family business, and I hope to be part of the close-knit team for many years to come.
I came to England from Poland eight years ago and was lucky to find work here as kitchen porter. Since then I've improved my English and been lucky enough to work my way up to the position of Restaurant Manager. This is an amazing place to work and I'm very proud to be part of it.