Rosettes

50 years in the Newling Ward Family: 1965-2015

St Michael's Manor Hotel Fishpool Street
St Albans Hertfordshire AL3 4RY UK

01727 864 444 | reservations@lakerestaurant.co.uk

The team

Richard Marrett, General Manager

Edzard Grefe, Deputy Manager

Ann Moss, HR Manager

Jon Green, Head Chef

Kerri Faulkner, Head Housekeeper

Martin Thomas, Maintenance Manager

Maria Kopilcova, Reception Manager

Arek Plocica, Restaurant Manager

Richard Marrett, General Manager

General Manager

Edzard Grefe, Deputy Manager

Deputy Manager

Ann Moss, HR Manager

HR Manager

Jon Green, Head Chef

 

 

Kerri Faulkner, Head Housekeeper

I joined the hotel in 2001 and I am proud to be the longest serving employee. During my time I've seen massive improvements in the building as well as the standards of service. The team here really feels like a family, which I am sure is due in part to the private ownership.

It's a real challenge to keep the hotel and restaurant in its best condition but worthwhile when I see the positive feedback from our guests. And don't forget the fabulous view!

Martin Thomas, Maintenance Manager

Joined us in March 2015 from London's Thistle Marble Arch Hotel and prior to that has worked for both the Grosvenor and Hilton hotel groups.

He brings a wealth of experience to this wonderful building and is familiar with our existing Silver Tourism Award standards. 

 

Maria Kopilcova, Reception Manager

I came to England in 2003 from Slovakia and have been working for St Michael’s Manor since 2006. I started off as a waitress in the hotel, whilst studying English, and gradually worked my way up the ranks and was promoted to my current  position in 2011.

I am really grateful for having the opportunity  to work in such a beautiful environment and with such a great team.

Arek Plocica, Restaurant Manager

I came to England from Poland in 2004 and was lucky to find work here as kitchen porter. Since then I've improved my English and been lucky enough to work my way up to the position of Restaurant Manager. This is an amazing place to work and I'm very proud to be part of it.